TechViews Unplugged: Facebook acquires Oculus and why Employees Don't Care...
Andi: Hi, Everybody. Welcome back to TechViews Unplugged. From CA Technologies, I’m Andi Mann. I’m here with my colleague, the ever amazing George Watt. How are you doing, George?George:...
View ArticleClik here to view.
The Human Factor: Better Service Reliability Yields Better Customer Experience
Traditional enterprise infrastructure management tends to focus on the components of software and hardware systems. It may include Web and application servers, databases and various network...
View ArticleClik here to view.
Selling in the Age of the Customer
There are hundreds, if not thousands of books on the market that offer up advice on how to sell more, better, faster and win big in business. These books have a lot of great insights to offer, but over...
View ArticleClik here to view.
Customer Experience Is the Name of the Game
Three types of customers are empowered by new technologies. CIOs must respond to all three. Here’s how. Technology is transforming the customer experience, empowering both internal and external...
View ArticleIs Converged Infrastructure The Future For Enterprises
The global economic meltdown post the 2008 recession has given companies a reason to take a hard look at all of their cost components so that the areas for cost optimization could be identified. One...
View ArticleShould Microsoft Bring Office Under The SharePoint Fold?
Among retail customers, Microsoft is best known for its Windows operating system, Internet Explorer and the suite of productivity software tools like MS Word and MS Excel that are sold under the Office...
View ArticleIs It Time To Merge ERP And CRM Into One Solution?
One of the leading cloud ERP companies in the world today – NetSuite – recently organized a SuiteWorld conference to discuss the future of ERP, CRM and eCommerce. During the discussions, CEO Zach...
View ArticleImproving the Monitoring Process
To stay competitive, IT has to stay focused on the customer. At the first sign of trouble, customers no longer hesitate before going elsewhere, and taking their friends with them after posting about it...
View ArticleClik here to view.
Why the future lies in Intelligent Testing?
More than automated software testing, intelligent testing goes beyond the isolated approach to software testing, it brings together the components to deliver a smarter outcome. Our Smart Enterprise...
View ArticleSmoke and Mirrors
How can you really tell if the executive you just hired is meeting your expectations? Some executives are experts when it comes to smoke and mirrors, especially in IT, where incompetence will impact...
View Article
